Employment

Please Email [email protected] your cover letter and resume for any job or intern opportunities.

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Position Open: BILINGUAL ADVOCATE
Job Description
PURPOSE: To develop and implement an effective outreach program to reach minority populations and to provide crisis intervention and advocacy support to victims of domestic violence and sexual assault. Recruit, train, and coordinate direct service volunteers to assist with victim services for Spanish speaking clients. This position will assist in coordinating the Transitional Housing Program. Primary focus will be targeting minority populations in our service area. The Bilingual Advocate reports to and is under the supervision of the Executive Director.

LOCATION: Wayne Office

STATUS: Full-time (40 Hrs. /wk.)
Hourly non-exempt
Primarily business hours between 8:30 a.m. – 5 p.m., Monday thru Friday
Some evening/weekend work required
Occasional overnight travel

QUALIFICATIONS: Spanish speaking, reading, and writing
Bachelors degree in a related field preferred
Knowledgeable of issues related to domestic and sexual violence
Knowledgeable in the field of Criminal Justice
Excellent organizational and communication skills
Experience in public speaking
Ability to work independently as well as cooperatively
Demonstrated ability to provide absolute confidentiality
Ability to remain calm and work sensitively with clients
Demonstrated commitment & dedication to goals of Haven House
Valid driver’s license, auto insurance, and vehicle required

PRIMARY DUTIES:
30% of time is spent providing crisis intervention and advocacy support to victims of domestic
violence and sexual assault.
• Provide crisis line support services on rotation with other agency staff (includes evenings,
weekends, and holidays)
• Provide access to agency services based on needs assessment of individual client
• Provide supportive listening and agency referrals.
• Provide advocacy services for shelter residents
• Conduct safety planning, case management and complete all forms (provision of services,
confidentiality, etc.) and service records on all client contacts as required
• Conduct follow-up with all clients (ONLY when safe to do so).
• Recruit, train, and coordinate direct service volunteers (Bilingual) to assist with victim services
for Spanish speaking clients
• Ability to lift up to 25 pounds
55% of time is spent coordinating the Transitional Housing (TH) program.
• Recruit clients to sign up for the program
• Records and operations management for the program
• Carryout the goals and objectives of the TH Program
• Track progress on objectives and supervise clients on the TH program
5% of time is spent conducting outreach programs to minority populations in the service area.
• Design and implement an annual outreach plan to address gaps in service to minority populations
• Provide training and assistance to all agency staff on the implementation of the outreach plan to
address gaps in service to minority populations
• Translate, develop, and distribute agency materials in Spanish.
• Provide cultural awareness training for staff and direct service volunteers
• Conduct awareness activities focused on reaching minority populations (targeting area schools,
service providers, churches, community organizations, etc.).
• Promote awareness of victim services in Spanish language via news releases, PSA’s, and the
distribution of materials to victim service agencies, churches, community organizations, and
social media (Facebook)
• Maintain agency’s Spanish Facebook page.
• Translate, develop, and distribute agency materials in Spanish.
10% of time is spent on records management/program planning and development.
• Prepare reports for the agency’s respective funding source
• Enter all client and statistical records in our data base as required.
• Complete case management and service records on all client contacts
• Emphasis on clear, concise, and accurate records
• Meet the reporting deadlines as prescribed by agency and grant contracts
• Assist the Executive Director with program planning by formulating an annual outreach plan for
minority populations
• Identify gaps in service within systems (internal & external)
• Propose new ideas and methods for enhancing current programs and new program development.
• Keep current on new methods and information pertaining to domestic violence and sexual assault.
• Adhere to all agency policies and procedures
• Provide absolute confidentiality
• Support policies and procedures as prescribed
➢ Maintain a positive, professional working relationship with Haven House staff, volunteers,
Board of Directors, members of the criminal justice system and all other outside agency related
contacts

OTHER DUTIES:
As assigned or requested by the Executive Director:
• Attend staff, board, and other meetings relevant to program services & development.
• Assist with the enhancement/development, and implementation of programs
• Attend trainings and conferences
• Commitment to address racism, oppression, and create equity.
• Complete all other duties as assigned

Position Open: OUTREACH COORDINATOR
Job Description
PURPOSE: To develop and implement an effective outreach program focused on reaching and serving
our primary rural communities. To provide crisis intervention and advocacy support to victims of
domestic violence and sexual assault. Recruit, train, and coordinate direct service volunteers to assist with
victim services for rural clients. Primary focus will be outreaching to rural communities in our service
area (Cedar, Dixon, Thurston, Wayne, and Dakota). The Outreach Coordinator reports to and is under the
supervision of the Executive Director.
LOCATION: Wayne Office
STATUS:
Full-time (40 Hrs./wk.).
Hourly non-exempt
Primarily business hours between 8:30 a.m. – 5 p.m., Monday thru Friday
Some evening/weekend work required
Occasional overnight travel
QUALIFICATIONS:
• Bachelor’s degree or equivalent experience in a related field preferred
• Excellent organizational skills
• Excellent communication skills (oral & written)
• Knowledgeable of issues related to domestic and sexual violence
• Knowledgeable in the field of Criminal Justice
• Demonstrated ability to provide absolute confidentiality
• Ability to work independently as well as cooperatively
• Ability to remain calm and work sensitively with clients
• Demonstrated written and verbal communication skills
• Demonstrated commitment & dedication to goals of Haven House
• Valid driver’s license, insurance, and vehicle
PRIMARY DUTIES:
65% of time is spent on providing crisis intervention and advocacy support to victims of domestic
violence and sexual assault
• Provide crisis line support services on rotation with other agency staff (includes evenings,
weekends, and holidays)
• Provide access to agency services based on needs assessment of individual client
• Provide supportive listening and agency referrals.
• Provide advocacy services for shelter residents
• Conduct safety planning, case management and complete all forms (provision of services,
confidentiality, etc.) and service records on all client contacts as required
• Conduct follow-up with all clients (ONLY when safe to do so).
• Recruit, train, and coordinate direct service volunteers to assist with victim services in our rural
communities
• Ability to lift up to 25 pounds
25% Conduct outreach programs targeting our rural service areas
• Design and implement an annual outreach plan designed to reach and serve victims from rural
areas
• Provide training and assistance to all agency staff on the implementation of the outreach plan to
address gaps in service to rural areas
• Develop and distribute agency materials in our rural areas.
• Coordinate direct service volunteers to assist with outreach activities
• Conduct activities focused on reaching rural populations (targeting area schools, service
providers, churches, community organizations, etc).
• Promote awareness of victim services via news releases, PSA’s, and the distribution of materials
to victim service agencies, churches, community organizations, and social media (Facebook)
• Maintain agency’s Facebook page.
• Distribute agency materials on victim services
• Coordinate direct service volunteers to assist with awareness activities
5% of time will be spent on records management.
• Prepare reports for the agency’s respective funding source
• Enter all client and statistical records in our data base as required.
• Complete case management and service records on all client contacts
• Emphasis on clear, concise, and accurate records
• Meet the reporting deadlines as prescribed by agency and grant contracts
5% of time is spent on program planning and development
• Assist the Executive Director with program planning by formulating an annual outreach plan for
rural areas
• Identify gaps in service within systems (internal & external)
• Propose new ideas and methods for enhancing current programs and new program development.
• Keep current on new methods and information pertaining to domestic violence and sexual assault.
➢ Adhere to all agency policies and procedures
• Provide absolute confidentiality
• Support policies and procedures as prescribed
➢ Maintain a positive, professional working relationship with Haven House staff, volunteers,
Board of Directors, members of the criminal justice system and all other outside agency related
contacts
OTHER DUTIES:
As assigned or requested by the Executive Director:
• Attend staff, board, and other meetings relevant to program services & development
• Attend trainings and conferences
• Assist with the enhancement/development, and implementation of programs
• Commitment to address racism, oppression, and create equity.
• Complete all other duties as requested or assigned